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Pertinence
Selected Pertinence

Que le 5ghz déconne, il faut voir avec l'analyse Wifi Analyzer si vous partagez la fréquence avec vos voisins. si oui, changez de fréquence... sur la 5 ghz, il y en a plus que sur la 2.4 ghz et en plus, pas d'overlap. Normalement, vous devriez pouv

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Wifi très lent ou inexistant

Je retente ma chance mais je n'y crois pas trop. Comme régulièrement (tout les six mois et ça dure trois mois) mon wifi se coupe ou est super lent. Conséquence : appareils connectés indisponibles, utilisation d'un ordinateur portable impossible (pour faire du télétravail par ex) obligation d'avoir

Problème

Hello First check the quality of your ethernet cables (cat 5E minimum is required for gigabit) or replace them with new ones, and prefer cat 6 cables.  Also check if the network adapters of your PCs are compatible gigabit ethernet (1000 mbp

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Enabling full duplex on modem

Hello! How to enable full sped on modem LAN ports? I get only 100mb/s on ports but 350mb/s on wifi. Modem is technicolor CGA4233 and it should have GB LAN ports.

Question

Imprimante Invisible, introuvable sur le réseau

Apres installation de notre internet j'arrive pas connecte avec mon imprimante. Je ne peux pas voir mon imprimante sur mon network aussi. merci pour aide.

Problème

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Solution acceptée

Problème de connexion PS 4 / modem

Bonjour, depuis quelques jours je n'arrive plus à me connecter au Playstation network de Sony sur ma PS 4 (erreur WS-37397-9). Selon eux le problème pourrait venir du modem de VOO. Pourriez-vous m'aider? Merci d'avance.

Problème

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How do I open a port-forwarding from outside on new 1GHz Router DOCSIS 3.1 Wireless Gateway

Hello, I recently changed my router to the new 1GHz Router DOCSIS 3.1 Wireless Gateway. How do I open a port-forwarding, I would like to connect to a local IP? I have to mention that the router is on 192.168.0.x network and my entire network is on 192.168.1.x with several mash satellites.

Question

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Everyone has internet connection troubles some days UPSers. I've been a network administrator and have used the internet since the 1970s and I still have connection problems.

 commenté 

il y a 4 ans

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Internet non accessible depuis ce matin

Bonjour,Je ne suis plus en mesure d'accéder à internet depuis ce matin. CEntre Liège - Quai Godefroid KurthBien à vous,François.

Problème

HelloGuest wifi is a separate wifi to share with your guests , it’s not related with your private wifi or wired network ...It’s on a separate dhcp server and also another IP range . Thus guest devices can connect to the internet but not communicate d

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Private wifi can not connect to LAN

Hey, is it normal I can not connect from a wifi connected device to my NAS connected on the Technicolor router via LAN ?I would expect Guest network is not able to connect to LAN, but my own 2.4 or 5 G networks can, although it doesn't seem to be the case.Is it configurable in the settings ?Kin

Question

Hello Try the SIM card in another newer phone to see if it works or try another French operator by selecting the mobile network manually.

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Mobile phone - Ancient nokia

Hello, I am in France and trying to use my mobile number on an ancient Nokia mobile phone which has no features other than calling. Eventhough it says "Bytel" and received the Voo sms about roaming etc, it can not make any call nor send SMS. What to do? Thanks already. 

Problème

Bonsoir, c'est bien un 3700. Il est situé dans la pièce principale et nous habitons un appartement, me conseillez-vous de changer de canal ? Sur votre Smartphone, installez un Wifi analyzer pour vérifier les Wifi environnants … si vous êtes seul sur

 commenté 

il y a 5 ans

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Débit trop lent en WiFi

Bonjour, Je suis cliente VOO depuis un mois. Je constate que le débit internet est particulièrement lent par rapport à ce qui est prévu dans mon abonnement DUO Wahoo. En effet, le test de débit, passé sur mon ordinateur portable via le wifi, indique un débit de 40,7Mbps en download et 7.0 en upload,

Problème

Hello @Nicolas O Thank you for the quick reply. I tried all of those settings. Sometimes phone connects to the network but after a few seconds, it disconnects, and "No Service" on the status bar. I have another e-Sim activated on my phone. Anothe

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il y a 1 an

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Network call/messages problem.

Hello, On 10/1/23. we started using a VOO subscription. I had a problem with the sim card activation for the first time, somehow I managed to activate it on my iPhone SE(2022). Everything worked fine until two days ago when my phone could not connect to the network. Sim card working just fine on my

Problème

Hello @srialmaster, The network service says that the problem should be solved around 4:30PM today. Sorry for the inconvenience 😌

 commenté 

il y a 1 an

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Internet down - Naast 7062

My internet has been down all night in Naast, 7062. I have reset the modem several times and the internet will not connect.

Problème

Internet Connection issue in evere

Hi, Since Yesterday evening i have an issue with my internet connection, I restrated the modem and still internet is not working to connect my office network via VPN

Problème

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Hi @Niels why didn't they increase it to 50 mbps at the same time? That would be more interesting then doubling the download. Any one know why they do it at the same time? Because they have to replace other components on the network over

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il y a 9 mois

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Gigamax - how many people actually achieve it ?

Hi, How many people actually get close to the advertised Gigamax speeds ? You see lots of complaints in the Forem but maybe the happy people never post :) My contract says 1000/20 and the best I ever get is about 400/20 Channel162 OFDM is present and locked. Technicolour modem in bridge mod

Question

Oui c’est ce paramètre ID réseau = network ID . La mise à jour du logiciel est peut-être déjà installée d’origine vu qu’elle date un peu maintenant? a vérifier ! 

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Multiplex France 2,France 3,France 5, AB3 etc - absence temporaire de son et d'images

Bonjour, Lorsque je sélectionne une des chaînes du même mux telles que France 2, France 3 ou France 5 sur mon téléviseur Samsung UE46C7700WSXXN avec la carte numérique ou la Voobox, l'écran reste noir et pas de son pendant un certain temps plus ou moins long parfois QUELQUES MINUTES !!! avant que le

Problème

I can not connect to my company VPN since last week.

Hi, since last week i can no longer connect to my company VPN. I am connected to the VOO router via LAN cable. My companies IT department has reviewed and all my computer settings are OK and the VPN server is up. So then we disconnect the LAN cable to the VOO network and tried via mobile network (

Problème

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ok this thread is resolved; I got some troubleshooting to do on my internal network gear; plugged in directly into the router I'm getting 125Mbps... thank you all for your help and assistance.

 commenté 

il y a 5 ans

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Slower internet 21 June (from average 107Mbps to 70Mbps)

In the month of June there were several internet interruptions, longest 1 hour and 22 min on Wednesday 12/6. I have daily small speedtest running, which started reporting remarkable slower speed since 21/6 of that month.I've a NET Wahoo subscription which gives 125Mbps, previously speeds average at

Question

Hello @lski0, There was a breakdown on the network in your area, everything is now in order.We apologize for the inconvenience.

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Internet not working - working from home

Hello, as i don't speak French, the phone number for the Voo customers doesn't help me as i dont understand a thing (i tried).I have a problem with the internet, i don't have any connection and i need to work from home, for now i restarted my router more than 5 times and tried to disconnect the wire

Problème

Received SMS from Voo explaining the outdoor work on the network has been completed and services are restored. My internet is still not working. It’s been 5 days since I’ve had service.

 commenté 

il y a 3 ans

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Internet outage 7063 area

Is there a website where you can check for outages? It has been over 24 hours with no service. Have restarted modem/router multiple times but the @ light flashes red. Existe-t-il un site Web sur lequel vous pouvez vérifier les pannes? Cela fait plus de 24 heures sans service. Ont redé

Problème

Yes when there is a network failure, it is normal not to be able to reach the modem interface.

 commenté 

il y a 3 ans

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ds light, no internet

HiInternet been off all day, reset modem several times, but DS light blinks. I have connected laptop to ethernet port on modem, but not able to http to 192.168.0.1, although i can ping it.  Am in Casteau/7061 area,Thanks in advanceNick

Problème